Stephen from NW Softwash came out himself to see the areas we weren't happy about. He agreed that one spot was just missed and explained how it could have happened. He agreed the other area didn't get the job that it should have. In half an hour he had everything fixed. He was very personable and didn't make excuses, just fixed it. You have got to love a company like that.
So it is like I told him. I would never just trash a company on facebook, like a lot of people do. I always give them the chance the make it right. He did that in a more timely fashion that I would have expected. I would definitely recommend his company to anyone wanting a soft wash done on their siding or roof.
Now I am so happy that the house looks pretty and almost new again.
No comments:
Post a Comment