Hy-Top

So I had an issue with a box of Hy-Top cereal. Since there was no phone number on the box, I googled and found their website.  There was a form to fill out and I did. I wasn't sure what would really happen as sometimes it seems forms on websites go into space. Today I got a call from Hy-Top. They are sending me a FedEx box to ship the box of cereal back and a new box of cereal. What great customer service so far.